This is a brief and interesting article by Joe McKendrick an independent researcher and speaker exploring innovation, information technology trends and markets, published on HBR online on the 27th of September, 2021.
If you are interested in, how AI may affect your business, or how it can help you , this article offers a broad overview of how companies have adopted it since the start of Covid-19.
Though it is a nice read here is a quick summary:
It lists 7 lessons that have been taken since Covid-19 started and mentions some examples, as to how a great percentage of companies have stepped up using AI and are implementing more and more data driven processes.
The Lessons
- Business leaders understand firsthand the power and potential of analytics and AI on their businesses.
- AI is instrumental in alleviating skills shortages.
- AI and analytics are boosting productivity.
- AI and analytics are delivering new products and services.
- AI accentuates corporate values.
- AI and analytics are addressing supply chain issues.
- AI is fueling startups, while helping companies manage disruption.
Some Interesting Points from The Article
- That AI has become instrumental in alleviating skills shortages, one example being the ever-increasing use of chatbots, etc.
- How Frito-Lay company implemented a new digital direct to consumer business compressing a 5-year plan in just 30 days during the pandemic.
- The concept of “Responsible AI” and how AI accentuates corporate values and company processes.
Here is the article:
